5 Sure-Fire Ways to Make More Money on EBay

Have you ever dealt with a salesperson or a waiter who gave you unbelievably good service? How about someone who didn't seem to care about you one bit?

Which of those people would you go back to the next time you needed to make another purchase or eat another meal?

I'm willing to bet you would go back to the business or person who gave you great service. Have you ever considered that this same principle applies to your eBay sales?

One of the easiest ways to get more sales on eBay is to make every buyer think "Wow, I've never had such a good experience buying on eBay!"

Once someone has bought from you and had a good experience, they're much more likely to buy from you again. They already know they can trust you, you ship quickly, your descriptions are clear and honest, and all the other things buyers wonder about when dealing with an unknown seller.

Use the following 5 tips and watch your repeat business go through the roof...

1. Quick Response

When you have an item listed on eBay and a potential buyer contacts you with a question, respond quickly. It's important, and actually critical to your success to check your email several times a day. Answering a question quickly could be the difference between you getting the sale or the buyer going elsewhere.

2. Accurate Listings

When you list your items on eBay, write an accurate description. You don't have to write long paragraphs or rambling information, but provide exact measurements, colors, condition, etc. Be honest and precise when it comes to your description.

3. Buyer Contact

Once your items have sold, be responsive to the buyer. Contact them as quickly as possible after the auction has ended, thank them for their purchase and provide the required information for payment.

4. Sending Items

In your description, provide accurate details regarding shipment. Make sure the items are sent within the time you stated. In many cases, people purchase something for a specific purpose and if you don't ship it when stated, not only do you mess up their schedule but you have probably lost a customer and opened the door for negative feedback.

5. Shipping & Handling

You should always charge actual shipping costs, or at most a little extra to cover the cost of your shipping materials. There are a number of shipping calculators that can be added to your description so people can calculate their own shipping. Another option is to state that you will provide actual shipping at the end of the auction, based on the destination. Overcharging your customers for shipping and handling is frowned upon and will often result in unhappy customers.

It's always a good idea to include a thank-you note with every item that you ship. It can be on a business card or something larger, whatever you prefer.

Of course your thank-you note will also include the address to your eBay listings and a friendly reminder for your customer to check back regularly for more of your great deals and exceptional customer service...

John Lenaghan offers success tips for making money on eBay, dropshippers and many other topics on the Online Auction Advisor website. Visit http://www.online-auction-advisor.com for more ways to improve your buying and selling on eBay.

In The News:
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.stuff.co.nz/stuff/4725616a28.htmlcid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNEE2vR267a-xufpRzhergEtNRjq_QReverse bauctions/b cheap way to buy the basics/abrfont size=-1font color=#6f6f6fStuff.co.nz,nbsp;New Zealandnbsp;-/font nobr13 hours ago/nobr/fontbrfont size=-1David Sheppard, who advises New Zealand Trade and Enterprise#39;s Industry Capability Network, says reverse bauctions/b are now being used extensively by public b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.ptinews.com/pti%255Cptisite.nsf/0/6356191DFBEECE9A652574E1002BBD74%3FOpenDocumentcid=1257199396ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNEg7-n0lfCOHkS26A1aUPk8PtHx2wA first for bauctions/b in India: Gemstones go under hammer/abrfont size=-1font color=#6f6f6fPress Trust of India,nbsp;Indianbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1New Delhi, Oct 13 (PTI) After paintings, sculptures and installations it is now the turn of gemstone sculptures to go the auction way. b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.btnmag.com/businesstravelnews/headlines/article_display.jsp%3Fvnu_content_id%3D1003872688cid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHvvE7hoDuKBZGX12frgct5tyKYjQimg src=http://news.google.com/news?imgefp=6nYGyqYK6CQJimgurl=www.btnmag.com/businesstravelnews/photos/2008/mpeters.jpg width=60 height=80 alt= border=1brfont size=-2Business Travel News/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.redorbit.com/news/business/1584948/auctions_of_airport_landing_slots_set__port_authority_will/cid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNF8Mdey85SOTZG5guBAhnWDfUpYhgbAuctions/b of Airport Landing Slots Set ; Port Authority Will Seek b.../b/abrfont size=-1font color=#6f6f6fRedOrbit,nbsp;TXnbsp;-/font nobrOct 10, 2008/nobr/fontbrfont size=-1By TOM DAVIS, STAFF WRITER Government-ordered bauctions/b of airport landing and takeoff rights -- opposed by airlines, New Jersey lawmakers and the Port b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.nytimes.com/2008/10/10/nyregion/10auctions.html%3Fref%3Dnyregioncid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNGHjOM3KeTCQ-I3bWIWMsfASSd90gUS Completes Its Plan to Auction Slots at Airports/a font size=-1 color=#6f6f6fnobrNew York Times/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://ap.google.com/article/ALeqM5jokyVlZuvvkA0mqeRQfLObUo5pwAD93N465O1cid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFOwKYR9n99lFqeFMCzhLWnifrREwFeds go forward with NYC airport experiment/a font size=-1 color=#6f6f6fnobrThe Associated Press/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.newsday.com/services/newspaper/printedition/friday/news/ny-nyair105876905oct10,0,2825974.storycid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHRqMDK7me2cTQ48_-RU751yOozlAPort Authority seeks to stop airport auction plan/a font size=-1 color=#6f6f6fnobrNewsday/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://blogs.wsj.com/middleseat/2008/10/10/the-slot-auction-saga-continues/%3Fmod%3Dgooglenews_wsjcid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNG6kw9YibD00M3_-kFiXDlEsmfjgwnobrWall Street Journal Blogs/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.btnmag.com/businesstravelnews/headlines/article_display.jsp%3Fvnu_content_id%3D1003872688cid=1255885761ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHvvE7hoDuKBZGX12frgct5tyKYjQnobrBusiness Travel News/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1255885761hl=ennobrall 513 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://business.maktoob.com/NewsDetails-20070423188533-Fed_Treasury_take_steps_to_confront_financial_crisis.htmcid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHxxRoKQWMUaX4l8C9UQ_i9VZKUJAimg src=http://news.google.com/news?imgefp=YSpuEyVb3eUJimgurl=business.maktoob.com/BusinessImages/News/20070423188533/Feature.jpg width=80 height=48 alt= border=1brfont size=-2Maktoob/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/global-central-banks-set-regular/story.aspx%3Fguid%3D%257BD5836F88-F22F-4FEA-9664-F0FC70170E44%257D%26dist%3Dmsr_2cid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNGYfXzHJ0xDdvgRnEptTVKuJRZm5QGlobal central banks set regular dollar bauctions/b: Fed/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobrOct 7, 2008/nobr/fontbrfont size=-1By Greg Robb WASHINGTON (MarketWatch) -- Global central banks have set a schedule for dollar liquidity bauctions/b that will take place every two weeks through b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.iht.com/articles/2008/10/06/business/6fed.phpcid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNGkmjZWtbVhCX5ma_HqrNRrHGobYAFed to double cash bauctions/b to banks, up to $900 billion/a font size=-1 color=#6f6f6fnobrInternational Herald Tribune/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.reuters.com/article/topNews/idUSTRE4953X520081006cid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHp143HydYsnbBR1DI4FNCqVyNRmwFed to boost bauctions/b, pay interest on reserves/a font size=-1 color=#6f6f6fnobrReuters/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.rttnews.com/Content/AllEconomicNews.aspx%3FNode%3DB2%26Id%3D733475cid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNG1KnstOSF_olEePFe7cdbT91nHhQFed Announces Schedule For Upcoming TAF bAuctions/b/a font size=-1 color=#6f6f6fnobrRTT News/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.cnbc.com/id/27069594cid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNHfTOiz6lrK348nB6rjo6Lf-fWRYwnobrCNBC/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.istockanalyst.com/article/viewarticle%2Barticleid_2683055.htmlcid=1257243755ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNED0zwY6tk2q2qszeCSZsE3i15wSwnobristockAnalyst.com (press release)/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257243755hl=ennobrall 316 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.nytimes.com/2008/10/13/business/13bonds.html%3Fref%3Dbusinesscid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFheo5NOyC16Dv_lFje5EYcZMQgqQTreasury bAuctions/b Set for This Week/abrfont size=-1font color=#6f6f6fNew York Times,nbsp;United Statesnbsp;-/font nobr12 hours ago/nobr/fontbrfont size=-1The Treasury’s schedule of financing this week included the regular weekly auction Thursday of new three- and six-month bills and an auction of four-week b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://dealbook.blogs.nytimes.com/2008/10/13/private-equity-auctions-shelved-amid-credit-crunch/cid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFnf6Ygx6_uYdYRUAs55GplC6JTLwPrivate Equity bAuctions/b Shelved Amid Credit Crunch/abrfont size=-1font color=#6f6f6fNew York Times Blogs,nbsp;NYnbsp;-/font nobr1 hour ago/nobr/fontbrfont size=-1As credit markets remain all but frozen, UK buyout shops have themselves forced to postpone planned bauctions/b for their portfolio companies, including the b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bnd.com/living/health/story/501198.htmlcid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNEfx_ImuRwkAS7ttxKPO3dNF_4I2gLivestock bauctions/b: Buyers choose locally grown meat at the fair/abrfont size=-1font color=#6f6f6fBelleville News Democrat,nbsp; USAnbsp;-/font nobr20 minutes ago/nobr/fontbrfont size=-1The senior at Clovis East High School has been raising hogs for The Big Fresno Fair#39;s junior livestock bauctions/b. After learning about clipping teeth, b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bordermail.com.au/news/local/news/general/no-sale-as-buyers-shun-auctions/1331773.aspxcid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFDJkeOBv3c_v3qiIXBcWo38ZzF2gNo sale as buyers shun bauctions/b/abrfont size=-1font color=#6f6f6fThe Border Mail,nbsp;Australianbsp;-/font nobr13 hours ago/nobr/fontbrfont size=-1THE decision to cut official interest rates failed to inspire confidence at bauctions/b across the Border on Saturday. Not a bid was made at three bauctions/b, b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.smartcompany.com.au/Free-Articles/The-Briefing/20081013-Rate-cut-cant-spark-auctions.htmlcid=0ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFzOygenTSk5cDhsTnwPYD4WsU-6ARate cut can’t spark bauctions/b/abrfont size=-1font color=#6f6f6fSmartCompany.com.au,nbsp;Australianbsp;-/font nobr11 hours ago/nobr/fontbrfont size=-1“What I think is that more people who are looking more to buy are sniffing around bauctions/b and realestate.com.au, but are not quite ready to buy yet. b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://online.wsj.com/article/SB122385649246427253.html%3Fmod%3Dgooglenews_wsjcid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNGnDpt7X2E3pvIBMmUtFG74sqDjhgimg src=http://news.google.com/news?imgefp=Gpfh7tEGov0Jimgurl=s.wsj.net/public/resources/images/OB-CM645_guille_D_20081012215305.jpg width=80 height=53 alt= border=1brfont size=-2Wall Street Journal/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://ap.google.com/article/ALeqM5hKzeMxG355HPW0DWIyg8gpEVjszAD93NMQM00cid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFuDMPCwH8_zYBtbLVcWt-MOJ7HygMexico bauctions/b off $3 billion to prop up peso/abrfont size=-1font color=#6f6f6fThe Associated Pressnbsp;-/font nobrOct 10, 2008/nobr/fontbrfont size=-1MEXICO CITY (AP) — Mexico#39;s central bank has auctioned off US$3 billion in foreign reserves to prop up the falling peso. That#39;s Mexico#39;s largest auction yet b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bloomberg.com/apps/news%3Fpid%3D20601086%26sid%3Da72Jc5qoqDMs%26refer%3Dnewscid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNELuwhTa5K6V2Heqc0e6b_3RsC5pgMexico#39;s Peso Declines for Eighth Day as Global Markets Plunge/a font size=-1 color=#6f6f6fnobrBloomberg/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://news.xinhuanet.com/english/2008-10/11/content_10178829.htmcid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNF_T59yaeaWAhQN0e9prZb2QRhh2QMexico#39;s central bank sells $6.4 bln to boost currency/a font size=-1 color=#6f6f6fnobrXinhua/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.forbes.com/feeds/ap/2008/10/10/ap5537156.htmlcid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNFH5evRAr5DKYI2lYaHyChoo94VfwMexico sells more foreign reserves to boost peso/a font size=-1 color=#6f6f6fnobrForbes/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.france24.com/en/20081010-mexico-auctions-six-bln-dollars-fight-pesos-fall-0cid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNG7msPxWynVYgZvL08cpYJ0q9aP4QnobrFrance24/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bloomberg.com/apps/news%3Fpid%3D20601086%26sid%3DasXF7IU3csFw%26refer%3Dlatin_americacid=1256391166ei=2kLzSMSOB6Xg6gPuo8V_usg=AFQjCNEeAfnzfLdVMvPg762ZOHDuMRu3uQnobrBloomberg/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1256391166hl=ennobrall 141 news articles/nobr/a/font/div/font/td/tr/table
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