Wireless Network Hammerin

The wireless network in my house went haywire. It worked on three PCs, one had a horrible connection, and one can't connect. Between Hubby and me, we spent a lot of time researching and trying to figure out the problem. We narrowed down the possibilities few by doing tests. Hubby is the network king in our house and I learned a bit in working with him. In fact, I solved the problem... temporarily.

I believe the wireless on the router is bad. It works fine when we hook miles of cable to it (I've tripped over them, knocked things down, and chased after a toddler who grabbed one.). I'm tired of looking at the cables, so we're contacting the maker of this router as well as hunting for deals for a new wireless router with g (as in 802.11g).

Here are some of the tricks and troubleshooting tips I've learned in playing with the router:

  • Look at how many computers can connect and how many can't. This tells you a story. If all of them don't work, then the problem is most likely the router itself. Maybe it needs a simple hard reset. Try a soft reset first (turning it off and back on). If that doesn't do it, do a hard reset following the instructions for your router. Mine required holding the reset button while turning it off and back on and not letting go until about a minute after turning it back on.
  • If no computer wirelessly connects to the network, check to see if the router still works by connecting to it with a cable. If it works here, you know the router is still alive. It doesn't necessarily mean the wireless is dead. Obviously, if your router is strictly wireless and not dual like mine (cable and wireless), this won't work. Instead, you can test by bypassing the router and plugging your LAN cable directly into the DSL/Cable modem.
  • Do a little pingin'. It could be the ISP is down and not a router problem. Open a command prompt window (Start > Run > type "cmd" > hit Enter) and type "ipconfig /all" and you should get a response back with your IP address, subnet mask, default gateway and other items. What you are looking for is the IP address of the "Default Gateway."

At the command line, type "ping XXX.XXX.XXX.XXX" where XXX = the numbers listed as the Default Gateway. For example, my default gateway address is 192.168.1.1, therefore, I would type "ping 192.168.1.1" If you get a response, then your router is working. Next, try to ping a site. You don't need to know the IP address. You can ping by Web address. For example, type "ping www.marqui.com" and you should get a response with the ping times from an IP address. That IP address is Marqui's. How did your computer know this? Through DNS (Domain Naming Service), but that's another topic. If you can't ping a site on the Internet, the problem is most likely with your ISP.

  • Have a cordless phone? Some cordless phones disconnect wireless connections while you're using it. Stupid, but it happens. I have one that does just that and another that doesn't mess with it. Aggravating. I wanted to return the phone, but it was a "no return" phone. If I had known it would mess with the wireless, I would have never bought it. So I learned that the next time I buy a phone, to check to see if it will kill the wireless or not.
  • Ensure configuration is correct. Check the router's manual to complete this step.
  • Try changing the channel. If that doesn't work, change the SSID (aka name) and the channel. If your wireless' SSID is "Wireless" and is on channel 5. First, try changing the channel to 11 or anything other than 5. If that doesn't work, then create a new SSID like "Router" and pick a channel, any channel. It never hurts to reboot the router after each change, although when making changes to it, it resets itself. This step is what got our network working again.
The process for changing it depends on your router. For mine, all I had to do is enter its IP address (200.200.1.1, for example) in the browser, enter the ID and password, and I am in. It's similar to a software or application screen. Enter info, select drop-down boxes, and click buttons to change / save.

  • Another good thing to know is to point your mouse over the wireless icon in the system tray. It provides basic information about your wireless connection. It provides information on the SSID, speed, and strength. The blacked out part in the image is where the SSID is located. Also, get more information by right-clicking on the icon and selecting "View Available Wireless Network" or "Open Network Connections."
  • You may have WEP turned on. This secures others from using your wireless because it requires a password. If it's on, verify each PC has it enabled and the correct password or passphrase.

This is a handful of what you can do. Other options are more detailed and complex. But this is a good start and will help eliminate a majority of possibilities.

Meryl K. Evans is the Content Maven behind meryl's notes, eNewsletter Journal, and The Remediator Security Digest. She is also a PC Today columnist and a tour guide at InformIT. She is geared to tackle your editing, writing, content, and process needs. The native Texan resides in Plano, Texas, a heartbeat north of Dallas, and doesn't wear a 10-gallon hat or cowboy boots.

In The News:


Palo Alto council enthusiastic about high speed broadband proposals
San Jose Mercury News,  USA - 19 hours ago
Like a start-up founder presenting to a venture capitalist, a group of companies hoping to bring ultra-high-speed broadband Internet access to Palo Alto ...
Citywide fiber wins fans with no-cash plan Palo Alto Online
all 13 news articles

KOMO News

They are online but still falling behind
The Star-Ledger - NJ.com, NJ - Jul 6, 2008
While much of the world has adopted high-speed broadband internet access, a surprising number of Americans are sticking with slower dial-up service, ...
US Broadband Growth Bypasses Poor, African-Americans Mediapost.com
Study: US broadband access up overall, but down among the poor BetaNews
E-Government's Tough Nut Nextgov
VNUNet.comall 214 news articles

Broadband Connections Dropping Among Poorer Americans
Conde Nast Portfolio, NY - 21 hours ago
Kevin Maney is concerned: Something is going sour in the effort to get lower-income people on broadband Internet. The new Pew Internet and American Life ...

eFluxMedia

Low-Income Americans Don't Want, Don't Need Broadband Internet
eFluxMedia - Jul 3, 2008
By Alice Turner The Pew Internet Project looked at how widespread broadband Internet is among Americans today and found out that there is a large portion of ...

ChinaTel Group Successfully Launches Broadband Wireless Internet ...
MarketWatch - 3 hours ago
... wireless Internet access network that brings high-speed wireless broadband services to mainland Chinese residents, businesses and government agencies. ...

Broadband Indiscretions
Forbes, NY - 11 hours ago
Someone may be tracking your every move on the Internet--from the moment you connect to the Web through an Internet service provider. ...

Water, sewers -- and broadband?
Central Valley Business Times, CA - 14 hours ago
... over the years added things like recreation programs and mosquito abatement, will now be allowed to sell broadband Internet service. ...

NorthernLife.ca

Internet service to be improved on Manitoulin
NorthernLife.ca, Canada - 12 hours ago
Expanded broadband Internet coverage is making its way to Manitoulin Island thanks to $485000 from the Northern Ontario Heritage Fund. ...

Vietnam's phone, Internet subscriptions rise in first half
Xinhua, China - 2 hours ago
Of the 19.8 million Internet users, over 5.8 million are subscribers, including 1.6 million broadband ones, the center said, noting that the country had ...

Google's political head-fake
San Francisco Chronicle,  USA - 7 hours ago
... CEO Eric Schmidt's visit to Washington and a public endorsement of heavy broadband regulation by Internet pioneer and Google Vice President Vint Cerf. ...
Tool aids search with Flash video Ventura County Star
Could Your Google Search Indict You? Mashable
all 6 news articles
broadband internet - Google News

Broadband is State-of-the-Art Internet Access: How Can a Broadband Cable Benefit You?

We are now well ensconced in a time when the... Read More

Webmail - What are the Benefits?

There are so many different webmail services on the internet,... Read More

Remotely Connecting by Satellite To the Hospital - 2005

Hospital's and the Medical Professionals associated with them across America... Read More

Find the Best Broadband Provider for You

To find the best broadband provider for you takes some... Read More

3G EV-DO or How the Internet Got Its Wings!

The Internet, as most people know it, is history.It just... Read More

Internet Service Providers

Internet Service Provider or ISP is a company that provides... Read More

Cheap Internet Access

For anyone trying to get the cheapest internet available, there... Read More

Compare Cable vs. DSL

Okay, so you are finally tired of those slow dial-up... Read More

3 Tips to Fix Unreliable Wireless Connections

Generally speaking, wireless computer connections are reliable. However, nothing is... Read More

Google Talk Reviewed

So you're sick and tired of AOL Instant Messenger. You're... Read More

Beta Testing First Mobile Internet Satellite Broadband, Part I

Being on the road has its advantages; the freedom is... Read More

Why Choose Dial Up ISP Services

Dial up ISP service is the cheapest choice of any... Read More

Whois Protocol - TCP/IP Suite

The Whois protocol is an information service not unlike the... Read More

Mind Machine Interfacing

SQUID:In 1984 I was partnered with a Cable TV engineer... Read More

Its On! (Free Internet TV - Watch TV Online)

Get ready because "there's going to be television out the... Read More

What is Broadband?

Defining broadband can get complicatedThere are many different takes on... Read More

Searching for the Right ISP

When searching for the right ISP there are a number... Read More

How to Test Your DSL and Cable Internet Connection Speed

There are two measured elements that determine your internet connection... Read More

How to Get Broadband

Getting broadband services getting easy, but research still required.Broadband Internet... Read More

Wi-Fi Hotspot Security

You've set up your Boingo account, you're hanging out at... Read More

Time to Redefine Telecom

Telecommunication, according to Wikipedia, is the extension of communication over... Read More

Broadband - Will it Affect Your Online Marketing Future?

The coming age of general Broadband use bearing down upon... Read More

Finger Protocol - TCP/IP Suite

The "finger" protocol is used to return information on users... Read More

Bleeding Edge or Expensive Enterprise Satellite Internet?

The State of Satellite Internet in 2005For those businesses unable... Read More

Wanadoo: 17.99 Pounds 1Mbps Service

Wanadoo 17.99 pounds 1 mbps service getting good reviews.Want a... Read More