Receiving Thanks and Praise - The View from the Other Side

We demand more from those who provide to us and because we are frequently in roles which deliver goods and services ourselves, we are on the receiving end too - of complaints, frustrations and generally poor behaviour.

Why is it that when we are on the receiving end, we miss the fact that we ourselves, when we hang up our service-provider-hat at the end of our shift, often end up as 'customers behaving badly' too?

Why do we take our own frustrations out on others, the way it has been taken out on us? Why do we sometimes become the Hyde from our normal Jekyll?

So, when someone goes the 'extra mile' to say 'Thank you', or appreciate the actions you have taken? What do you take from that and how do you react? You feel good, I guess. Indeed, very good.

So you have the opportunity to 'pay forward' when your leave your place of business and be on 'the other side of the counter'. But do you have to wait until you have a good experience? Or might, just might you overcome bad experiences by reacting differently.

How does it feel when you give praise, say thank you, show gratitude? How much control have you over the warm glow it gives you inside when you do this?

The answer is that you have complete control over your behaviour to others, whatever the temptation to be harsh. And, the key here is that you can decide to be nasty or nice, whatever the provocation.

And you can move on and have a good day.

Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, http://www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link).

...helping you, to help your people, to help your business grow...

In The News:
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.nytimes.com/2008/11/30/sports/ncaafootball/30coaches.html%3Fref%3Dsportscid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNHmM0Z3QRWmjO5VzmmtvlLg5N23rQResignation Raises Issue of Minorities in bCoaching/b/abrfont size=-1font color=#6f6f6fNew York Times,nbsp;United Statesnbsp;-/font nobrNov 30, 2008/nobr/fontbrfont size=-1By PETE THAMEL Mississippi State bCoach/b Sylvester Croom resigned on Saturday, ending his tenure as the only African-American head football bcoach/b in b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://mississippistate.scout.com/a.z%3Fs%3D136%26p%3D2%26c%3D817459cid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNH9gNVJzQ7v6Ix3vNDliF1q6X3FqgJackson Reacts to bCoaching/b Change/a font size=-1 color=#6f6f6fnobrDawgsBite.com/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.djournal.com/pages/story.asp%3FID%3D282758%26pub%3D1%26div%3DSportscid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGrEdYymysedsaUGxOirTKan3TH3gMSU bCOACHING/b SEARCH:Will they stay .../a font size=-1 color=#6f6f6fnobrNortheast Mississippi Daily Journal/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.sportingnews.com/yourturn/viewtopic.php%3Ft%3D492518cid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFrXpW_IYkpE49Wqf17F77IhdfE-wWith Croom gone, Miss. St. focuses on what#39;s next/a font size=-1 color=#6f6f6fnobrSportingNews.com/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.sunherald.com/236/story/984728.htmlcid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEjeMKSsRQYJpQewuFotUwXp2xp_AnobrBiloxi Sun Herald/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://mississippistate.scout.com/a.z%3Fs%3D136%26p%3D2%26c%3D816921cid=1273419831ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNHVyv7GBqng7Ct9xTqfJJ6yKjTaKgnobrDawgsBite.com/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1273419831hl=ennobrall 1,059 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://seattlepi.nwsource.com/thiel/390087_thiel01.htmlcid=1275673388ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFsMJ6azWy1qy4V0gbNCrbvVF99uAbCoaching/b arms race unconstrained by logic/abrfont size=-1font color=#6f6f6fSeattle Post Intelligencernbsp;-/font nobrNov 30, 2008/nobr/fontbrfont size=-1By ART THIEL IT#39;S A LITTLE surprising that Fresno State#39;s Pat Hill wants the University of Washington football bcoaching/b job. By the time they reach their b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://deseretnews.com/article/1,5143,705267407,00.htmlcid=1276782087ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNHpNp_4yTU5zjQ4K_0zi5nP7UzSdQWyoming selects first in bcoaching/b go-round/abrfont size=-1font color=#6f6f6fDeseret News,nbsp;UTnbsp;-/font nobr7 hours ago/nobr/fontbrfont size=-1In an update on bcoaching/b hires and rumors, Wyoming pushed the button on Missouri assistant head bcoach/b and offensive coordinator Dave Christensen, b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.sltrib.com/collegesports/ci_11118153cid=1276782087ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFD6Bv845Y93K8ACIF1NVZ4CrMEuAUte football: Whittingham, assistant have suitors/a font size=-1 color=#6f6f6fnobrSalt Lake Tribune/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276782087hl=ennobrall 3 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.fresnobee.com/sports/story/1043652.htmlcid=1276080120ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEHJiITUhL3LkclrTXLyByqro6XGwimg src=http://news.google.com/news?imgefp=mAaOSKpB2xIJimgurl=media.fresnobee.com/smedia/2008/11/30/22/161-SPT_CEK_SJSU_FSU7.standalone.prod_affiliate.8.JPG width=80 height=53 alt= border=1brfont size=-2Fresno Bee/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://dailyuw.com/2008/12/2/coaching-search-continues/cid=1276080120ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGBrJlvtowqZfMtCkDfGkzLW8TehwbCoaching/b search continues/abrfont size=-1font color=#6f6f6fThe Daily of the University of Washington,nbsp;WAnbsp;-/font nobr7 hours ago/nobr/fontbrfont size=-1Fresno State bcoach/b Pat Hill told Fresno area reporters before his team’s annual awards banquet Sunday that he has been interviewed for the vacant head b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://seattletimes.nwsource.com/html/huskies/2008450933_uwfb30.htmlcid=1276080120ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGBXuh2hNcjptiADjD5E4u3kF_xVAFresno State#39;s Pat Hill has interview with UW/a font size=-1 color=#6f6f6fnobrSeattle Times/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.visaliatimesdelta.com/article/20081201/SPORTS/81201001cid=1276080120ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEVuQWtwcf__uLwHbxMo6gkj2IGxwFresno State bcoach/b Hill interviews for Washington Huskies job/a font size=-1 color=#6f6f6fnobrVisalia Times-Delta/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.iht.com/articles/ap/2008/12/02/sports/FBC-Washington-Willingham.phpcid=1276080120ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGmOUMalGtyNdE1gdMJKoiSm2A6sAWillingham#39;s final game at UW arrives/a font size=-1 color=#6f6f6fnobrInternational Herald Tribune/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276080120hl=ennobrall 32 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/New-Marketing-Coaching-Consulting-Firm/story.aspx%3Fguid%3D%257B37D0BC2E-0EA3-4B32-8A13-AEBEE00DA5FC%257Dcid=1276563292ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFqE6L52KxnHtR-Q7vHIjgPrbxv6gNew Marketing bCoaching/b and Consulting Firm for Physicians b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr22 hours ago/nobr/fontbrfont size=-1b.../b of their Concierge Practice Profits LLC that will offer specialized marketing bcoaching/b and consulting services to this growing population of physicians. b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.kitsapsun.com/news/2008/dec/01/coaching-search-guessing-game-continues-at/cid=1276517838ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGYHsTcFUYf6udX3gfZEnI5I2XeNgbCoaching/b-Search Guessing Game Continues at Washington/abrfont size=-1font color=#6f6f6fKitsap Sun,nbsp; United Statesnbsp;-/font nobr10 hours ago/nobr/fontbrfont size=-1The biggest is Mora, the Seattle Seahawks secondary bcoach/b and head bcoach/b in waiting. quot;It#39;s killing us,quot; cornerback Quinton Richardson said. b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://washington.scout.com/2/817435.htmlcid=1276517838ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFUSFXJafYqwh1NhM_CSfp5Sr1zGQbCoach#39;s/b Corner/a font size=-1 color=#6f6f6fnobrDawgman.com/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://seattletimes.nwsource.com/html/huskies/2008457491_uwfb02.htmlcid=1276517838ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGzCw_vALVOTcVMZeVNw5SV1vudtAUW to get close look at Jeff Tedford/a font size=-1 color=#6f6f6fnobrSeattle Times/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.heraldnet.com/article/20081201/BLOG04/812019984cid=1276517838ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEvBvVdOLMnG437kdQspDlwdlOx2QTedford says no contact from UW/a font size=-1 color=#6f6f6fnobrHeraldNet/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276517838hl=ennobrall 20 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.indexjournal.com/articles/2008/11/29/sports/d1130swinney.txtcid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNERnvnJLksh_3rDkEA5B6OBEoSWKAimg src=http://news.google.com/news?imgefp=7e0Ko03J1ykJimgurl=www.indexjournal.com/content/articles/2008/11/29/sports/d1130swinney.jpg width=80 height=54 alt= border=1brfont size=-2Greenwood Index Journal/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.greenvilleonline.com/article/20081201/COLUMNISTS05/812010310/1001cid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFMTLLDUM_QBRDRsM1amumbxDPv6gClemson#39;s bcoaching/b appointment needs to consider past and future/abrfont size=-1font color=#6f6f6fGreenville News,nbsp;SCnbsp;-/font nobrNov 30, 2008/nobr/fontbrfont size=-1Clemson interim bcoach/b Dabo Swinney referred to it as, quot;A beautiful day, gloomy, cloudy, sorta rainy, great for football.quot; Like most everything else he#39;s b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.realfootball365.com/articles/clemson/13339cid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGaL7ATRaojXn29xhq7QYBm47ZnoQbCoaching/b candidates whom Clemson should not consider/a font size=-1 color=#6f6f6fnobrRealFootball365.com/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.sportingnews.com/yourturn/viewtopic.php%3Ft%3D492353cid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGHnL1POjZavSZAfnLfaM1niJLuqgDabo Swinney gets Clemson bcoaching/b job/a font size=-1 color=#6f6f6fnobrSportingNews.com/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://bleacherreport.com/articles/87190-dabo-swinney-clemsons-fearless-leadercid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNHDTnp5nBHkYwMSElLYSQ2Ba2TKTQDabo Swinney, Clemson#39;s Fearless Leader/a font size=-1 color=#6f6f6fnobrBleacher Report/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://louisianastate.scout.com/a.z%3Fs%3D107%26p%3D2%26c%3D816855cid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNHgXRt1EqMRRFop-RbZITxZMKhwiwnobrTiger Sports Digest/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.independentmail.com/news/2008/dec/01/fans-clemson-pick-think-swinney-can-do-job/cid=1276410696ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGtPq_z-4uKdEEGkP2LJ3dor-D23AnobrAnderson Independent Mail/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276410696hl=ennobrall 634 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.gocyclones.com/news.php%3FID%3D750cid=1276654074ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEJz-GcOK2_JHBoL2UctNSvnViPqAChizik overhauls bcoaching/b staff/abrfont size=-1font color=#6f6f6fGo Cyclones,nbsp;ianbsp;-/font nobr8 hours ago/nobr/fontbrfont size=-1By Bobby La Gesse On the tail end of a holiday weekend known for retail spending, Iowa State football bcoach/b Gene Chizik overhauled his staff as he stripped b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.desmoinesregister.com/article/20081201/SPORTS020602/812010332/1003/SPORTS10cid=1276654074ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNGqfQ_MaKgFczw2S2h7hNqgI5TtaAISU football: Chizik restructures bcoaching/b staff/a font size=-1 color=#6f6f6fnobrDesMoinesRegister.com/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.thonline.com/article.cfm%3Fid%3D224701cid=1276654074ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFFldco9MRBkzJVn74gYUkUveXfXAIowa State#39;s Chizik shakes up staff/a font size=-1 color=#6f6f6fnobrDubuque Telegraph Herald/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276654074hl=ennobrall 4 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.sportingnews.com/yourturn/viewtopic.php%3Ft%3D492396cid=1276778489ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEDhs0oCqbeJKM7CYH0SzOMPVNhwgISU football bcoach/b makes changes on bcoaching/b staff/abrfont size=-1font color=#6f6f6fSportingNews.comnbsp;-/font nobr21 hours ago/nobr/fontbrfont size=-1AMES, Iowa (AP) -- Iowa State bcoach/b Gene Chizik has shaken up his bcoaching/b staff, just one week after the Cyclones finished winless in the Big 12. b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.rockymountainnews.com/news/2008/dec/01/rivers-wins-third-straight-coaching-award/cid=1276776121ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNF_vvzPy53bHTxZVshZvORiPyO8ygRivers wins third straight bcoaching/b award/abrfont size=-1font color=#6f6f6fRocky Mountain News,nbsp;COnbsp;-/font nobr14 hours ago/nobr/fontbrfont size=-1AP BOSTON (AP) _ Boston Celtics head bcoach/b Doc Rivers has been named the NBA Eastern Conference bCoach/b of the Month for November. Rivers on Monday became the b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.enterprisenews.com/sports/x1602060939/CELTICS-NOTES-Rivers-named-coach-of-the-monthcid=1276776121ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNE2yOMvtCnugZEcXOKETwza7JyVCgCELTICS NOTES: Rivers named bcoach/b of the month/a font size=-1 color=#6f6f6fnobrEnterprise News/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://news.bostonherald.com/sports/basketball/celtics/view/2008_12_02_Honor_roll_for_Doc_Rivers:_Picked_for_3rd_straight_month/srvc%3Dhome%26position%3Dalsocid=1276776121ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNFuchgeThMMDTUTEnotpcifYqfqVQHonor roll for Doc Rivers/a font size=-1 color=#6f6f6fnobrBoston Herald/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.projo.com/celtics/content/projo_20081202_doc_rivers.228bf17f.htmlcid=1276776121ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEAjQG-XhyUMQaSfrIAjrJPG2qZ_ADoc Rivers is Eastern Conference bCoach/b of the Month/a font size=-1 color=#6f6f6fnobrProvidence Journal/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.telegram.com/article/20081202/NEWS/812020467/1009/SPORTScid=1276776121ei=k0g1SbGkG6Te6APl-dyIDgusg=AFQjCNEiyPuGRlQYa6bVvbohtNuN-A2AdQnobrWorcester Telegram/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276776121hl=ennobrall 12 news articles/nobr/a/font/div/font/td/tr/table
coaching - Google News

Top Ways to Maximize Your Talents at Work

Are you maximizing your strengths and promoting your talents at... Read More

Getting What You Need: Ask For Help!

"Fortune befriends the bold." - John DrydenI regularly work with... Read More

Get Coached!

Coaching is a hot trend at a growing number of... Read More

Mid Life Crisis and the Great American Dream

One of the mainstays of American culture is the "Great... Read More

Be Better at Business ? And Lose Weight, Too!

In business, individuals often secure the services of a success... Read More

What Are Your Priorities?

"The indispensable first step to getting the things you want... Read More

How To Deal With People Who Dislike You

When you read books on personal development and articles about... Read More

Diverse Marketing Strategies for Those Living with Disabilities

Imagine yourself as the only means of financially supporting you.... Read More

How to Choose the Right Coach for You

So you want to hire a coach but with so... Read More

We Are Exactly Where We Choose to Be

The idea for this month's newsletter came from an unlikely... Read More

Coaching vs. Directing - How Does Improv Theater Suggest You Should Lead Your Team

An age old battle in improv that I believe resonates... Read More

Solution-Focused Therapy

Most types of psychotherapy involve exploring feelings, being validated, finding... Read More

Its Not What You Think

My work in organizations involves dropping habitual ways of perceiving... Read More

How Empathy Can Reduce Your Anger

Jim, a 42-year old engineer was teaching his eight-year-old son... Read More

Is Your Life In Motion?

Ever since the Internet bubble and the 9/11 terrorist attacks,... Read More

Listen To Me Lad Says Jack

Once upon a time, a very long time ago, when... Read More

How to Slow Your Spinning Mind

Have you ever laid in bed trying to fall asleep,... Read More

Do You Ever Give Up Coaching Employees?

In principle, we don't want to give up coaching employees.... Read More

Fear of Intimacy

Emotional intimacy is one of the most wonderful experiences we... Read More

Profitable Idea Generation in 4 Steps Using Improv

A large percentage of business are stuck, tied to narrow... Read More

It?s All To Do With The Way You Wake Up

Do you start your day with anger, frustration and annoyance... Read More

5 Steps to Derail Difficult People - Your Surefire Way to a Peaceful Resolution

That one guy at work that always has to be... Read More

You Have A Choice

I'm a relationship coach and, unlike most, I deal with... Read More

Why Things Are The Way They Are

Things are the way you think they are, because you... Read More

Curbing the Public Nuisance (Part 1)

He's been around since the dawn of humanity. His profession... Read More