The Webmasters Assistant

There are many tools available to a webmaster to analyse website traffic allowing them to monitor the number of visitors, see what pages have been accessed and even the length of time each visitors spends accessing the website.

However, despite the considerable data available what is missing is anything to tell the webmaster what the visitor was thinking. Did they like or dislike the site? Was the layout easy to understand or just plain confusing? Did they find it easy to navigate and maybe the most important thing, did they find the information they wanted?

A website may be generating sales but why are some people that visit the website not buying anything?

Was it because they didn't like what was being offered or they couldn't find what they wanted?

Website surveys provide webmasters with an excellent and accurate method of answering these types of questions.

Direct feedback from the website visitors cuts to the chase, no need to guess, just ask the visitors themselves how they found the site and if they found what they were looking for.

With an online survey webmasters can find out:-

  • How often do people visit the website?
  • How did they arrive at the website?
  • Are they accessing the website for business or pleasure?
  • Did they find the information they were looking for?
  • How easy did they find navigating the website?
  • Would they recommend the website to others?

A good website survey will be brief and will gather information that once analysed will provide valuable information to help improve the website.

Another alternative to a traditional survey is to embed one or two survey questions within the website after specific procedures. For example at the end of the registration process the visitor can be asked if they found the procedure quick and easy; after ordering an item they could be asked if they found the ordering procedure and payment methods to their liking. To ensure that the questions don't become repetitive to regular visitors the website can be programmed so that the questions are only asked once per registered user.

Website surveys take the mystery out of working out what visitors think of a website and using online survey websites such as www.SurveyGalaxy.com they are quick and easy to design and once implemented will really become the webmaster's assistant.

To see a sample website survey please follow this link:-

http://www.surveygalaxy.com/surPu blishes.asp?survey_id=1182

Martin Day is a director of Survey Galaxy Ltd a website that allows anyone with basic computer skills the ability to create and design online surveys and then publish them on the Internet. Fast, easy and cost effective for more information please visit http://www.SurveyGalaxy.com

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table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.ecommerce-journal.com/articles/11541_happy_thanksgiving_day_dear_ecommerce_journal_readerscid=1275202208ei=wTQ1Sc_eKpf-6gONk8GEAQusg=AFQjCNEnWc4GRDgjuWFIvfMjz5woI7j7Cgimg src=http://news.google.com/news?imgefp=yS58VrZh0LoJimgurl=www.ecommerce-journal.com/files/levelimages/11541/1_node.jpg width=69 height=80 alt= border=1brfont size=-2Ecommerce Journal/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.ecommerce-journal.com/articles/11541_happy_thanksgiving_day_dear_ecommerce_journal_readerscid=1275202208ei=wTQ1Sc_eKpf-6gONk8GEAQusg=AFQjCNEnWc4GRDgjuWFIvfMjz5woI7j7CgHappy Thanksgiving Day, dear bEcommerce/b Journal readers!/abrfont size=-1font color=#6f6f6fEcommerce Journal,nbsp;MAnbsp;-/font nobrNov 27, 2008/nobr/fontbrfont size=-1On Thanksgiving Day, American people celebrate the harvest with their family and friends. In kitchens across the country, people prepare such traditional b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/New-iPerceptions-Data-Shows-eCommerce/story.aspx%3Fguid%3D%257BB877CC3C-7C4D-4A3F-8786-BF512A46F533%257Dcid=1271539643ei=wTQ1Sc_eKpf-6gONk8GEAQusg=AFQjCNE3RhexJAfHPtRn4X7C0WjJy6Mn1ANew iPerceptions Data Shows beCommerce/b Sites Fall Short For Consumers/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobrNov 17, 2008/nobr/fontbrfont size=-1V:IPE), a leading provider of web-focused Voice of Customer analytics, today released new data that indicates that beCommerce/b and retail companies are b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/iPerceptions-Achieves-New-Milestone-Free/story.aspx%3Fguid%3D%257B4A20C598-AE5A-4A94-9259-5C4E4D5012AE%257Dcid=1271539643ei=wTQ1Sc_eKpf-6gONk8GEAQusg=AFQjCNGerwuKt8mVo3L-o7tnfIbbg2SciAiPerceptions Achieves New Milestone for Free 4Q Survey Solution: 1 b.../b/a font size=-1 color=#6f6f6fnobrMarketWatch/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1271539643hl=ennobrall 19 news articles/nobr/a/font/div/font/td/tr/table
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