How Effective is Your Email? How Can You Tell?

Is your email getting to your list members? If so, how many of them are opening your message? If the email isn't getting through, how many of your messages are "undeliverable" because of a bad email address? And how do you find out what these numbers are?

In order to test the effectiveness of an email campaign, you need to use html email. Although I have fought against it for several years, I consented to use it this one time in order to do the necessary tracking.

First, you need to prepare the email. I use the OnlineSuccessCart.com system, so I created the html email in my web creation program and pasted it into the broadcast window. Then I pressed the send button.

I sent a similiar announcement to each of my major lists. And the numbers started pouring in...

Emails sent: this is the total active on the list

Undeliverable: these email addresses bounced or had not completed the newly implemented AOL double opt-in process

Now I had a percentage of the total emails that were undeliverable. My numbers range in the 4-8% range, but I know a lot of Internet marketers who are fighting 25-30% of their lists who are undelivered. Undeliverables is the first figure you want to check.

Next the numbers started returning on the number of people who opened the email. You see, when you open an html email, the sender is able to track it. That's one of the reasons some people (me!) have fought against html email. Plus, it puts a drain on the system resources all along the line as the email is sent, then the opened message counts are returned.

As I tracked the open rate over the next 24 hours it was interesting.

Within 6 hours, 11% had opened the email.
Within 12 hours, 12% had opened the email.
Within 24 hours, 14% had opened the email.

As a final tracking mechanism, I provided a tracking link within the body of the email. If someone wanted to pick up the gift I offered, they clicked on the link.

Within 6 hours, 32% of the people who had opened the email had clicked on the link.

Within 12 hours, it was up to 36% and that's where it's stayed.

So what can you learn from this lesson?

1. Not everyone on your list is getting your email. A growing number of them are not, as you've been reading in the Internet marketing literature.

2. Not everyone who receives your email opens it. Well, at least they don't open mine right away (grinning). Instead, some wait a day or two - or maybe a week or two. Or they just file it. Or (shudder!) delete it. And remember, when you send out html instead of plain text there are some people who simply cannot open it.

3. Not everyone who opens your email takes action - even if the action involves a complimentary copy of a $20 book.

4. You don't know anything for certain until you track it.

5. You must continue to track results over a period of time in order to see trends and what's working

So stop fooling yourself and get the facts. You'll be amazed, but you'll be informed. And you'll understand your online success rate much better.

For details on how I tracked these results, send an email to tracking@techtamers.com

Dr. Jeanette Cates is an Internet strategist who works with experts who are ready to turn their knowledge and their websites into Gold. Her reputation as a speaker and trainer has earned her the title of The Technology Tamer. Jeanette shares her news and views in OnlineSuccessNews.com

In The News:

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/campaigner-offers-travel-agents-best/story.aspx%3Fguid%3D%257B49AA688F-FB6F-4434-8AB8-493CC9FCE5EA%257D%26dist%3Dhpprcid=1258101751ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNG_vx0KfPuZU7NuxEghRUs8okPcpACampaigner Offers Travel Agents Best Practices for Improving ROI b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr16 hours ago/nobr/fontbrfont size=-1bEmail marketing/b is an easy way for travel agents to send targeted communications to customers -- letting them know of what is going on in their area. 1. b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.businesswire.com/news/google/20081015005029/encid=1258101751ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNFBprpwGzmAQ3SMdn5UK_b-fhVjGwCampaigner Joins BtoB Magazine’s bEmail Marketing/b Webinar: B-to-B b.../b/a font size=-1 color=#6f6f6fnobrBusiness Wire (press release)/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1258101751hl=ennobrall 17 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://uk.sys-con.com/node/711545cid=1258175032ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNHHobRAsxLA6Px04QBQ6yZ5LIrhpwAIT Launches Powerful bEmail Marketing/b amp; Anti-Spam Solution/abrfont size=-1font color=#6f6f6fSYS-CON Media,nbsp;NJnbsp;-/font nobr12 hours ago/nobr/fontbrfont size=-1bEmail/b usage will exceed 1 trillion pieces of correspondence annually by 2011. How do you make your bemail marketing/b stand out in a cost-effective manner? b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/online-gourmet-retailer-sees-significant/story.aspx%3Fguid%3D%257B61DB4BB0-BEBE-46DB-8DF8-FF6D9DE73355%257D%26dist%3Dhpprcid=1258222934ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNHkh4Y_H_sF6q3PTGYwfrRA-MX6ygOnline Gourmet Retailer Sees Significant Increase in Online Orders b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr9 hours ago/nobr/fontbrfont size=-1The online retailer of gourmet popcorn products and gifts chose the combined solution to better manage bemail marketing/b campaigns and significantly increased b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.ibtimes.com/prnews/20081015/ait-launches-powerful-email-marketing-anti-spam-solution.htmcid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNERYWNJ7eC0_NVGWF_PqJc8ImYPjgAIT Launches Powerful bEmail Marketing/b amp; Anti-Spam Solution/abrfont size=-1font color=#6f6f6fInternational Business Times,nbsp;NYnbsp;-/font nobr12 hours ago/nobr/fontbrfont size=-1bEmail/b usage will exceed 1 trillion pieces of correspondenceannually by 2011. How do you make your bemail marketing/b stand out in acost-effective manner? b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.techlinks.net/blogs/announcements/archive/2008/10/15/brightwave-marketing-launches-targeted-messaging-services-practice.aspxcid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNFFPyD91j3KM1jlUI8CeNOG9Rh6CwBrightWave bMarketing/b Launches Targeted Messaging Services Practice/abrfont size=-1font color=#6f6f6fTechLINKS (press release),nbsp;GAnbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1BrightWave bMarketing/b, an award-winning agency specializing in the strategic optimization of bemail marketing/b and other targeted messaging programs, b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.smartcompany.com.au/Blog/Brendan-Lewis-Blog/20081014-Web-based-email-marketing.htmlcid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNFWK1sa-sSaQLPE-MMCBvO0CVD8HQWeb-based bemail marketing/b/abrfont size=-1font color=#6f6f6fSmartCompany.com.au,nbsp;Australianbsp;-/font nobrOct 14, 2008/nobr/fontbrfont size=-1Among the product set he has developed is an bemail marketing/b solution. And every once in a while when we get together, he suggests I should be using it to b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/smartfocus-digital-brings-customer-insight/story.aspx%3Fguid%3D%257B1DCFAC67-EA94-4B6D-9EF3-958184510690%257D%26dist%3Dhpprcid=1257254153ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNEdsLSoa8K0R0jPepjlkcluL5itkAsmartFOCUS DIGITAL Brings Customer Insight to Digital bMarketing/b b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobrOct 13, 2008/nobr/fontbrfont size=-1LAS VEGAS, Oct 13, 2008 (BUSINESS WIRE) -- smartFOCUS DIGITAL, a leader in bemail/b and digital bmarketing/b software, today announces the immediate worldwide b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/meritdirect-adds-smartfocus-customer-knowledge/story.aspx%3Fguid%3D%257B26621009-3C59-4AE2-8B40-9D92505F7192%257D%26dist%3Dhpprcid=1257254153ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNF2jKWET18VHVYW4lTGO8NKwOeezAMeritDirect Adds smartFOCUS Customer Knowledge Solutions to MeritBase/a font size=-1 color=#6f6f6fnobrMarketWatch/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257254153hl=ennobrall 21 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.businessinberkshire.co.uk/pool-story.php%3Fnewsid%3D5621cid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNEr2MoaXBLXfwjQuPVHfWEuTokuOQUsing bEmail Marketing/b to ensure customers are tuned in/abrfont size=-1font color=#6f6f6fBusiness in Berkshire (press release),nbsp;UKnbsp;-/font nobrOct 14, 2008/nobr/fontbrfont size=-1LiaiseOnline are currently revamping our online communications, using our EmailLabs bemail marketing/b platform to ensure those who are new to our world can b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bignews.biz/%3Fid%3D787976%26keys%3DEmailAppending-DataAppending-EmailLists-EmailAppendcid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNEttnQFaL1T1NK069xXoOebEBZy8wInfoAppenders Unveiled Revamped Website/abrfont size=-1font color=#6f6f6fBigNews.biz (press release),nbsp;MAnbsp;-/font nobr5 hours ago/nobr/fontbrfont size=-1b.../b B2B mailing lists, B2B bemail/b lists, and CRM solutions, InfoAppenders delivers ultimate bemail marketing/b solution to establish target audience, b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.digitalresponsemedia.com/news-1-email-marketing-news/branding-guidelines-essential-in-email-marketing-370.aspxcid=0ei=xsj2SKH8OqCQ6AOfyIyNCQusg=AFQjCNF0zQ9xRKjCnmAY64QH5BjVqklZRgBranding guidelines quot;essentialquot; in bemail marketing/b/abrfont size=-1font color=#6f6f6fDigital Response Media,nbsp;UKnbsp;-/font nobrOct 14, 2008/nobr/fontbrfont size=-1It is important for businesses to set out and stick to branding guidelines when undertaking an bemail marketing/b campaign, an expert has said. b.../b/font/div/font/td/tr/table
email marketing - Google News

Why Your Email Distribution List is Your Best Source of New Sales

Don't overlook your current customers. After all, they're the ones... Read More

14 Ways To Persuade Your Web Site Visitors To Give You Their Email Address

1. Ask visitors to subscribe to your e-zine. It's a... Read More

10 Reasons to Outsouce Your Next Email Marketing Campaign

So, why would you want to send your campaigns out... Read More

How Email Etiquette Will Make You More Money through Loyal, Repeat Customers

When it comes to gaining and keeping customers, every website... Read More

Email Etiquette II

I had great feedback from my last article, and was... Read More

Use Permission Based E-Mail Marketing to Promote Your Home Based Business

With all the negative Publicity that S.pam is Getting, Permission... Read More

Sucking in Readers: Proven Ways to Increase Reader Interaction

You've probably heard this educational philosophy:Tell me, and I'll forget.Show... Read More

How To Get People To Constantly Open Your e-Mail Promotions Or Your Newsletter

In this article I'm going to talk strictly from a... Read More

Automatic Responder - The Secret of Super Affiliates Success

Congratulations, you just made a sale!Congratulations, you just made a... Read More

Autoresponders - Simple Tweaks That will Improve Your Return Rate

Autoresponders are, without a shadow of a doubt, one of... Read More

A Lesson In Email: The Money Is In The List... With The Back-End Sales

Firstly, back-end sales is eMail Marketing at its best, so... Read More

Keep Your Work From Home Newsletter From Being A Spam Filter Casualty

It's hard to get your email through to clients, friends... Read More

What Is Wrong With Email Marketing?

If you are active on the web promoting your products,... Read More

Email Marketing Best Practices

Now that we've explored the importance of sending permission-based email,... Read More

Online Marketing Through Newsletters

So you want to start publishing an online newsletter? Why?... Read More

How to Develop the Email Marketing Mindset and Earn Thousands Every Month with Your Lists

Any business today, be it online or off needs a... Read More

Are Autoresponders An Important Asset To Your Business?

Autoresponders are an important asset to an Internet Marketer. When... Read More

E-mail 101: The Dos and Donts

Even though many people have been writing e-mails for a... Read More

22 Simple But Highly Effective Methods To Ban E-mail Opt-In List

Here are 22 simple but highly effective methods to build... Read More

Realtors ? Is Your Newsletter Increasing Sales?

If you are a REALTOR focused on residential sales who... Read More

Dear Ms. Subscriber - Please Dont Unsubscribe

Don't be insulted. Don't take it as a personal rejection.... Read More

How To Use Email Autoresponders to Boost Customer Loyalty

Your e-commerce website relies on its customers to become returning... Read More

Writing Newsletters Online: How to Get it Right

A strange thing has been happening to newsletters online. They... Read More

Are Your Emails Being Heard

Yes, the headline is spelled right. What if you had... Read More

Why You Need a Newsletter

If you're a small business owner you definitely need promotion.... Read More