Appraisal Interviews: What To Say & How To Say It

STEPS TOWARDS A GOOD APPRAISAL INTERVIEW:

Don't say: "You just don't seem to care about doing a good job." "You seem to be more interested in scoring points against Charlie than in working with him." "You're too defensive." Do: Stick to behavior. say, "Here's what I saw," or, "Here's what I heard you say."

Here is some advice for supervisors that will contribute to a successful appraisal interview. 1. Stick to goals. Measure performance against previously discussed and agreed upon goals. 2. Do not discuss rewards.. Make a statement at the beginning such as, "While this appraisal may be the basis for a raise, we are getting together today to review performance past and present and then discuss an improvement plan. Information about raises and promotions will need to come at a future time. We can set up a date to discuss them at the end of this meeting." 3. Consistently ask for the employee's view throughout the discussion. By asking for the employee's view, the supervisor establishes the two-way nature of the performance appraisal process. The supervisor learns how the employee feels about the work environment. This will very often provide important insights into the employee's job performance quality.

Here is some advice for supervisors that will contribute to a successful appraisal interview. 1. Listen to employee. The successful evaluation is a dialogue. The supervisor must be prepared to listen to the employee, just as the supervisor expects the employee to listen. After all, the employee has a very important stake in the evaluation. Also, the employee usually wants the evaluation to be a success: that is, with the result that the employee will be more effective on the job. 2. Accept employee's feelings. The employee may show signs of stress, anger, or disagreement. Accept them. That's not the same thing as agreeing or believing the feelings are justified. Accepting feelings ("I acknowledge that you feel that way") and proceeding with the meeting allows you to avoid getting into a debate as to whether the reactions are genuine or justified. Move on.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

---

On The Job Training is Something You Canâ??t Afford to Skip

Trained employees are more productive employees; thereâ??s no doubt about... Read More

Best Workplaces

The Best Workplaces report (Financial Times, April 28, 2005) notes... Read More

Profits and Business Success - 5 Profit Traps to Watch Out For

The old saying 'You have to spend money to make... Read More

3 Keys to Being a Fearless Executive

In my work with business executives, I have come to... Read More

Einstein, The Universe, And Leadership

Every since serving a hitch in the military, I have... Read More

Is Your Brain Getting the Memory Full Message? 5 Ways to Free Up Room on Your Brains Hard Drive

Lynn was tapped to head up the project team for... Read More

Questions To Ask Employees You Want To Retain

Times of cost cutting and downsizing has dramatically impacted the... Read More

Learn How To Get The Most From Your Team

Being a leader isn't easy. Every one looks to you... Read More

The Three-Dimensional Communication System

Human communication is always three-dimensional. No spoken or written message... Read More

Five Reasons Why Leaders Fail to Create Successful Change

A bold title, don't you think? I mean, change is... Read More

Avoid These Seven Deadly Dangers Of Outsourcing

Here are seven dangers of outsourcing your software development. They... Read More

Cold Water Comments - What They Are and How to Manage Them!

Cold Water Comments - What They Are and How to... Read More

One Thing You Cant Hide

One of the most important of all motivators at work... Read More

Five Steps to Increase the People Power in Your Business

Take some bold steps and help your employees and business... Read More

Manage Communication to Add Value

Management guru Tom Peters says white collar workers and managers... Read More

To Meet or Not to Meet - What are the Questions?

Meetings can be a total waste of time or a... Read More

Executive Performance -- Whos to Blame for Incompetent Managers?

A recent article in the Wall Street Journal raised the... Read More

Where Businesses Fall Short

1. No vision. Successful businesses have a clear vision or... Read More

Unlock the Hidden Creativity of Your Employees

To release creativity in employees, managers must get involved in... Read More

Creativity and Innovation Management ? Personality Testing

Whilst tests measuring the creative or innovative personality exist, there... Read More

Culture Management and Creativity

Many concepts in the fields of managing creativity are very... Read More

Communicating When A Crisis Strikes

How would you handle communication if your business or practice... Read More

Overcoming Perfectionism

Perfectionism can get in the way of building or marketing... Read More

How to Use an HR Consultant

Bringing an HR consultant into your organisation can often be... Read More

Importance of Just-In-Time Inventory System

In today's competitive world shorter product life cycles, customers rapid... Read More