Human Resource Communication Pays Off

Human Resource Communications and Corporate Communications ? are they one in the same? Both plan and develop written communication strategies to further the understanding and perceptions of their audience. Both provide counsel and editorial support for management communications.

Business communications transmits and manages messages that inform, persuade and collaborate by speaking the language of the company. HR Communications creates a "one company" culture, integrates acquisitions and facilitates information sharing company wide. Both work at the highest levels of the organization, aligned with senior management and the board.

The most successful HR professionals are consummate communicators. Typically their organizations over communicate with all constituents. Their leadership styles transmit the traditions and values of their company. You often find a strategic HR function when the spoken and written words parallel leadership actions.

Human Resource Communications is a subset of our corporate culture. Corporate cultures determine communication styles. Cultures as diverse as a business headquarters viewed as a traditional downward style with an abundance of males in dark suits and white starched shirts to other companies which express their identity by polo's with logo's and scores of identical sites around the country.

Which of the three following communication styles dominate your culture?

  • Downward ? helping employees perform their jobs

  • Upward ? senior management and board level

  • Horizontal ? selling your value proposition and merging cultures

    HR COMMUNICATIONS ARE SPECIALIZED

    Human Resource professionals uniquely position themselves at both the start point and finishing point of the communication chain. New hire orientation and policy and procedure manuals exemplify downward communication intended to help employees perform their jobs. Employee opinion polls, employee focus groups and exit interviews deliver information upward to solve problems and make executive decisions. Employee newsletters help work teams requiring a coordinated action between units or locations.

    How well is HR information exchanged in your company?

    Human Resource Communications Consultants manage and direct the planning, creation and execution of communication strategies to further the understanding and perception of HR policies, procedures, programs or initiatives. This often involves conceptualizing, researching, writing, editing and design/production of materials. Either print or electronic, projects often involve web pages (internet and intranet) and e-newsletters. HTML experience and knowledge of Dreamweaver and other graphic programs will serve this function well by providing the HR Communication Consultant a larger repertoire of up-to-date tools.

    Is your HR information timely, accurate and understandable?

    What should I expect from my Human Resource Communications Consultant? First, excellent writing and project management skills. Either internal or external, this person should display a record of accomplishment of interpersonal and project management competencies. They must be experienced in managing multiple assignments, with strong problem solving abilities. This "internal consultant" must have your confidence in an environment of highly confidential matters. Perhaps their past included the responsibilities of corporate due diligence matters.

    Have they work experience at the highest levels of HR?

    Do they have the proven ability to motivate themselves and others to generate strong results? To round out your choice, have they led HR initiatives and cross-functional teams? Ad industry / communication industry exposure just could be the icing on the cake.

    Formally by PowerPoint or informally by walking the second and third shifts, we demonstrate HR Communications leadership as we amass information, process facts and disseminate intelligence at lightning speed. Our free flowing atmosphere of dialog and written messages translates values, traditions and habits into words and actions employees interpret

    Operating as an internal consulting agency, or external resource, HR Communication Consultants work with employees and vendors on communication matters relating to the highest work initiatives. By building and managing cohesive communication strategies and working closely with HR process owners, they oversee the integration of both print and multimedia content and distribution. They may also create HR Communication metrics to measure results using employee communications to create a distinct competitive advantage.

    One-page field memos and one hundred page policy manuals present a challenge for busy HR professionals. Your Human Resource Communications requires advanced knowledge and professionalism. Our HR role, singularly positioned at both the start and end of the communications continuum, offers an advantage to HR professionals who initiate and advance HR correspondence for field and headquarters functions.

    © John T. Mooney 2003 All Rights Reserved

    About The Author

    Focused exclusively on EMPLOYEE RELATIONS, HR COMMUNICATIONS and RECRUITMENT PROJECTS contact John Mooney at (972) 355-7481 or email JMooney@ConsultiveSource.com or the company website www.ConsultiveSource.com. I utilize extensive hands-on industry competencies to solve your HR challenges. Supporting small, medium or large human resource projects with 20 years of human resource and operating experience, John Mooney has a results-oriented, focused approach to the human resource needs.

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    table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://sify.com/finance/fullstory.php%3Fid%3D14774808cid=1252420714ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNFGwm8wy6R_XXoXaxYU2ZXFarwCFAimg src=http://news.google.com/news?imgefp=NjzmyI-ilwcJimgurl=im.sify.com/sifycmsimg/jul2008/Finance/14726647_RBI_Building_news.jpg width=80 height=60 alt= border=1brfont size=-2Sify/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.thehindubusinessline.com/2008/10/12/stories/2008101251090300.htmcid=1252420714ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNEu7iRbBOI4FNOt6A6tcC1gaDTmZw‘RBI priority for liquidity bmanagement/b’/abrfont size=-1font color=#6f6f6fHindu Business Line,nbsp;Indianbsp;-/font nobr6 hours ago/nobr/fontbrfont size=-1New Delhi, Oct. 11 Liquidity bmanagement/b will continue to receive priority in the hierarchy of policy objectives of the Reserve Bank of India over the period b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://online.wsj.com/article/SB122331799500408423.html%3Fmod%3Dgooglenews_wsjcid=1252420714ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNE4E1GKHwrULctdw_N4E_Zw2DjUTgIndia Cuts Its Cash-Reserve Ratio/a font size=-1 color=#6f6f6fnobrWall Street Journal/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/india-slashes-bank-reserve-ratio-citing/story.aspx%3Fguid%3D%257BDA6958C9-6DD2-4790-BE7C-3E3874E25E5C%257D%26dist%3Dhptscid=1252420714ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNFNhnvgUwPKtQCyilggtDJju52MAwIndia slashes bank-reserve ratio, citing global crisis/a font size=-1 color=#6f6f6fnobrMarketWatch/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.indiainfoline.com/news/innernews.asp%3FstoryId%3D81345%26lmn%3D1cid=1252420714ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNFRL1DqJnjwwV7wxEHGeUO8_axKyQImpact of inflation on real estate, healthcare and technology/a font size=-1 color=#6f6f6fnobrIndia Infoline.com/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1252420714hl=ennobrall 430 news articles/nobr/a/font/div/font/td/tr/table
    table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://cleveland.indymedia.org/news/2008/10/32481.phpcid=1256553968ei=yEzxSOrnLpf-6gOvsJm8Bwusg=AFQjCNHIEZa5GxPfwpT604l4WPm_Kdno8QChina#39;s rising challenge vs global finance, bmanagement/b, politics b.../b/abrfont size=-1font color=#6f6f6fCleveland Indy Media,nbsp;OHnbsp;-/font nobr7 hours ago/nobr/fontbrfont size=-1by globalization, finance, politics forum Saturday, Oct. 11, 2008 at 1:13 PM Are rising China and India presenting new challenging to the West in light of b.../b/font/div/font/td/tr/table
    management - Google News
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