Is Your Business Ethical?

Ethics - in a profession or trade - is that branch of philosophy which studies the principles of right and wrong in human conduct.

Is your business ethical?

What I mean is "Does your business do the right thing when faced with that decision?" It's a simple question, which many businesses struggle with. I just don't understand the struggle part?

I have worked for companies that believed they were ethical, and really have no clue. Meaning the decisions they make everyday towards their customers and employees does not advocate ethics. So, what is it? When someone in business gives you their word and then reneges, that is unethical. Your word is your promise. Even if it is your business making the statement. Doing good business and being a good employer is more than your product or people, it is the guidelines in which you do that good business. I'm disappointed in how many unethical businesses exist today. I have worked for some of them and they just don't get it... they 'talk tough' but when the decisions are made I can't fathom what motivated them come to their decision? It was not necessarily 'doing the right thing'.

Yes, I know profits are pinnacle to most, but that IS NOT the bottom line! The bottom line is how your customer, partner, client or prospect walked away from their experience. What's so hard to get? It also helps you feel good about yourself and your business, and you should sleep better too!

Treat them the way you want to be treated... I mean it!

Don't say something you have no intention of backing up with your action. Keep your word in business, in compensation promises, in client promises, in doing good business. This is pinnacle!

I don't want to ramble here, but some businesses need a wake-up-call (yesterday). What puzzles me is why? When you do good business, you get more good business. I'm not just talking about the Enron's or Arthur Anderson's of the World, I'm talking about every type of business out there, in every industry.

If each one of us refused to do business with these unethical companies - we would have a lot fewer of them.

Be one of the ethical ones. Do good business, keep your word, don't venture into gray areas, and do the right thing! Sure, it will occasionally cost you something, but it will pay you back, and it won't cost you your dignity or pride or any client worth having. Isn't your business worth it? Or how about your personal reputation?

Try this: The next few times you're faced with 'doing the right thing'? Well, when you 'do it' - do it with extreme pleasure! *

* This will pay you and your business back ten-fold. Why? Because that person (customer, employee, client, etc.) is going to tell at least 3-12 other people (potential customers who like to be treated well too). Remember, you did it with extreme pleasure, they're not just going to say they received a refund, or a promotion, - they're going to be jumping up and down at how well their situation was handled!

- Make someone else's day! - you'll be surprised at how well your day goes.

I look forward to running into more good business out there - hopefully yours.

Remember - Doing good business rewards your business with more of it... we're all here seeking to do business with reputable firms, let's do just that.

The upside? If your business does good ethical business? Then you are already ahead of a good chunk of your competitors! There's opportunity here. Keep up the good work, partner with other 'like types' and only do your personal business with other more ethical companies, like yours. We could see a decrease in our unethical competition very soon.

Thank you for allowing me to voice my thoughts and encourage the type of business that helped this Country, it's people, and every business - Grow.

Good luck in your business!

About The Author

Scott is the Founder and Sr. Project Manager for Hyperformance Media.com, a Technology Marketing Company serving online businesses since 1996. His 23+ years of experience in the computer industry will help you succeed. Their website offers free education & resources that will assist any business in successfully marketing their company online.

ss@hyperformancemedia.com

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Rules for Running a Meeting

As an experienced manager, I can announce without a doubt... Read More

To Outsource or Not to Outsource

In these days of restricted head count and tight budgets,... Read More

Efficiency Around The Office

Nearly every office, be it commercial or home-based, may have... Read More

Using Outlook to Count Responses

Here's a productivity tip that will save you a lot... Read More

Treat Employees Fairly, Car Wash Entrepreneur sets Industry Standards

I believe that whether corporations expense their stock options is... Read More

Project Management 101

Project management is a very important business concept because it... Read More

Innovation Management: The Quality and Quantity of the Idea Pool

Creativity can be defined as problem identification and idea generation... Read More

5 Awesome Actions of Highly Creative Leaders!

How many times have you wondered why you are unable... Read More

The Inferno of the Finance Director

Sometimes, I harbour a suspicion that Dante was a Financial... Read More

Solving the Problem Solving Problem

The meeting started like a hundred others before. There were... Read More

Five Strategies for Profitable Services Growth

In today's era of Professional and IT Services competition and... Read More

How to Set Up a Conference Call

The methods in which you set up a conference call... Read More

Be a Change Agent ( Part 1)

Aligning business organizations to be successful in the present and... Read More

How to Build Your Business and Still Take Time Off

We all know people who are like human dynamos. They... Read More

Your Biggest Problem in Business? Work Ethic

US Work Ethic Issues and Lack of serviceWell many... Read More

Finding Common Ground Through Consensus Decision-Making

It's clear to me that a workplace is a better... Read More