Keep Your Good Workers by Building Good Leaders

A recent report from the American Hospital Association's Commission on the Workforce asked healthcare workers key questions about the performance of their front line managers. The study concluded that an employee's decision to stay with or leave an organization is primarily based on his or her relationship with an immediate supervisor. No matter what industry or setting or company size, effective leaders:

  • Possess personal integrity.
  • Can easily adapt to change.
  • Work to build the talent of others.
  • Communicate well with their people.
  • Have the ability to build and lead a team.
  • Can analyze problems and create solutions.
  • Encourage a collaborative work environment.
Five Ways to Develop More Effective Front Line Managers:
  • Encourage and give managers time to attend leadership courses. Learning and growing is part of their job.
  • Develop an approach to hire and assess managers based on the above key competencies, not on old job descriptions.
  • Reward effective leadership on a regular basis whether it is through a "Manager of the Month" award or free movie tickets.
  • Get creative with training. Start peer coaching groups - managers with similar levels of authority meet once a month to discuss challenges in managing people, dealing with organizational politics, or other thorny issues.
  • Do short reviews every three to six months to catch performance problems before they blossom into big leadership headaches. When problems are identified, action plans should be put into place to rectify the issue before the next appraisal.

    • Power Action Step:
    Pick one of your frontline managers. How well does he lead? What are his strengths? What areas need improvement? Get together and create a development plan.

    Marcia Zidle, the 'people smarts' coach, works with business leaders to quickly solve their people management headaches so they can concentrate on their #1 job ­ to grow and increase profits. She offers free help through Leadership Briefing, a weekly e-newsletter with practical tips on leadership style, employee motivation, recruitment and retention and relationship management. Subscribe by going to http://leadershiphooks.com/ and get the bonus report "61 Leadership Time Savers and Life Savers". Marcia is the author of the What Really Works Handbooks ­ resources for managers on the front line and the Power-by-the-Hour programs ­ fast, convenient, real life, affordable courses for leadership and staff development. She is available for media interviews, conference presentations and panel discussions on the hottest issues affecting the workplace today. Contact Marcia at 800-971-7619.

    In The News:

    Kentrox Announces Comprehensive Site Management Solution
    MarketWatch - 1 hour ago
    Optima Management Portal gives service providers a complete 360 degree view and control of network infrastructure at their sites. The management portal also ...

    Caribou Coffee(R) Brews Succession Management Strategy with ...
    MarketWatch - 4 hours ago
    is using SuccessFactors Succession Management software to better align its human resource strategy with overall business goals by retaining top talent, ...

    UC Irvine Extension Offers Fundamentals of Facilities Management
    MarketWatch - 1 hour ago
    The course is a required course in the Certificate Program in Facilities Management. "The students will gain an overall perspective of the duties that a ...

    AA union ad: Management 'tearing a once-proud airline apart'
    USA Today - 2 hours ago
    American's ground workers' union is slamming the company's management in newspaper ads running in three cities this morning, a sign that labor-management ...
    Union blasts American Airlines in newspaper ads BusinessWeek
    all 9 news articles

    Prosci's 5-year Change Management Competency Case Study With ...
    MarketWatch - 1 hour ago
    Lessons learned are presented in candid interviews with the leadership team and change management deployment team. Ashland Inc. is a FORTUNE 500 diversified ...

    Global Medical Devices Company Selects Varicent Performance ...
    MarketWatch - 3 hours ago
    The second goal was to select a sales performance management platform that our many divisions can standardize on, making our processes and procedures ...
    Callidus Software Reports Strong Momentum in Telecom Industry MarketWatch
    all 20 news articles

    Cal-Maine Foods, Inc. to Participate in Hodges Capital Management ...
    MarketWatch - 1 hour ago
    today announced that management will participate in the 2008 Hodges Capital Management Investment Forum on September 4, 2008, at the Rosewood Crescent Hotel ...

    Sabre Travel Network, GetThere Highlight Shift to Procurement ...
    MarketWatch - 5 hours ago
    ... new research available to corporations and travel management companies presented in their newest whitepaper, The Changing Role of Travel Management. ...

    Injury Management Partners Welcomes Frank Pennachio of WorkComp ...
    MarketWatch - 6 hours ago
    Pennachio is now able to offer The Employers STEP AdvantageSM program developed by Injury Management Partners. "Employers are looking for ways to reduce the ...

    iSynergy Enterprise Content Management Solution Named Trend ...
    MarketWatch - 2 hours ago
    iSynergy is the award-winning browser-based content management platform designed to easily integrate business process automation, human resource allocation ...
    management - Google News


    Wind Chimes and more...

    Windchimes for great gifts!

    CEOs Role in Family Business

    I first met Roland (not his real name) in 1972.... Read More

    If You Build It, Investors Will Come

    When you begin to write your business plan or a... Read More

    Oasis in a Cash Flow Desert - Four Resources That Increase Small Business Capital Streams

    For small business owners, an enthusiastic vision for smooth, steady... Read More

    Communicating with Offsite Workers

    How do you, or would you, communicate with employees who... Read More

    Innovation Management ? changing the world!

    Creativity can be defined as problem identification and idea generation... Read More

    Performance Appraisal - Ten Stupid Things Managers Do To Screw It Up

    Performance appraisals aren't fun. But a lot of the time... Read More

    Creativity and Innovation Management - Core Competencies and Competitive Advantage

    Following is a brief definition of core competencies and competitive... Read More

    Problem-Solving Success Tip: Use Your Time for Problems that are Truly Important

    Use your time for problems that are truly important.Hard as... Read More

    A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy

    As a leader, you'll inevitably be faced with people wanting... Read More

    People - You Cant Make Them What Theyre Not

    Many business people and managers are spending too much time... Read More

    Creativity and Innovation Management ? Hierarchies

    Creativity can be defined as problem identification and idea generation... Read More

    Indiscretion Can Kill Your Business

    The quickest way to cancel out all the thought, work,... Read More

    Organisational Culture for Continuous Improvement

    I have been working with leading Business Improvement guru, Tim... Read More

    Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF

    Bar Charts and the Information ChallengeWhether one is an unknown... Read More

    Six Sigma Training 101 ? Better Management Basics

    What is Six Sigma?Six Sigma is a quality management program... Read More

    Knowledge Management - Learning Whilst Doing - Facilitating an After Action Review

    Introducing a learning culture into organisations can be difficult at... Read More

    Selective Job Cuts Often Benefits Firm More Than Broad Layoffs Over Long Term

    It is difficult to pick up a newspaper or listen... Read More

    One Simple Idea to Grow Your Business

    Perhaps the most common theme I've heard in working with... Read More

    Few Things Are More Destructive Than An Insecure Boss

    Few things are more destructive to a career than a... Read More

    The Retailers Calendar

    The Julian calendar we use to pass the time every... Read More

    The ?Better People? Fallacy

    It's easy enough to convince your own staff that better... Read More

    Hire The Person, Not The Resume

    "? [get] the right people on the bus, the right... Read More

    Innovation Management ? idea selection, development and commercialisation, what are the differences?

    Creativity can be defined as problem identification and idea generation... Read More

    How To Learn Great Management from Our Kids

    Learning comes from many places. And one of the most... Read More

    Business Innovation ? Tacit Knowledge

    Creativity can be defined as problem identification and idea generation... Read More