Performance Evaluation: How To Create Change

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback. Statements such as, "You're doing a good job" and "You'd better shape up" are almost without value unless accompanied by specific feedback on what the employee is to continue doing or to stop doing. If you evaluate with the word "positive," describe how the employee manifests that characteristic. If you say that the employee "shows initiative," talk about specific occasions on which the employee did indeed take the initiative. If in your appraisal you must deal with other vague adjectives such as "cooperative," talk about instances in which the employee has worked well with others.

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Outline aspects of performance where improvement is needed. Clarify areas in which you both agree there is a need for improvement. Jointly plan ways to make these improvements. Focus upon just two or three performance areas in which to concentrate during the next evaluation period. The result of this phase of the discussion should be a list of two or three areas of strengths and weaknesses in performance and commitments from the employee and the supervisor (you) to an improvement program.

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: 1. Get commitment to change. Don't conclude the session without the employee acknowledging the specific improvements you have agreed upon and committing to dates, review meetings, and follow-up times. 2. Do not rush: allow sufficient time. The review should be open-ended. Take as long as you believe is necessary to discuss past present and future performance issues and to get agreement on what is to happen. 3. Set a follow-up date. Set a follow-up date to evaluate progress in achieving the objectives. Don't wait until the next appraisal discussion. Instead, set a specific date when you will meet again to evaluate progress on the object-wives. 4. End on an encouraging note. Show the employee that this is the beginning of a better future toward which you are both working.

Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium

CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.

In The News:

table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.dividend.com/blog/%3Fp%3D2332cid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHlJisi3j_ctEROZin3WCn7Hb0L5wimg src=http://news.google.com/news?imgefp=4vsW0rFatXEJimgurl=www.dividend.com/blog/wp-content/uploads/storypics/dumpster.jpg width=80 height=67 alt= border=1brfont size=-2Dividend.com/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.forbes.com/feeds/ap/2008/10/14/ap5551275.htmlcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNFi3eVLxvnlVc9HNMeOF94non_-QgFitch Ratings affirms Waste bManagement/b ratings/abrfont size=-1font color=#6f6f6fForbes,nbsp;NYnbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1AP 10.14.08, 9:41 AM ET Fitch Ratings affirmed Waste bManagement/b Inc.#39;s ratings after the nation#39;s largest garbage hauler withdrew its $6.73 billion bid to b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.chron.com/disp/story.mpl/business/6056736.htmlcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGBulgsCk7VtQAwUwM--BRBwX0xbgWaste bManagement/b calls off pursuit of rival Republic/a font size=-1 color=#6f6f6fnobrHouston Chronicle/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.kansascity.com/business/story/839598.htmlcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHBdrE6V4hTHrnojfpgZY0l8TNcUgWaste bManagement/b pulls bid for Republic Services/a font size=-1 color=#6f6f6fnobrKansas City Star/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bizjournals.com/phoenix/stories/2008/10/13/daily17.htmlcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHCK2RlWgSVgUJvDzVr2YJR1hn63wWaste bManagement/b drops bid for Republic, Allied Waste deal still b.../b/a font size=-1 color=#6f6f6fnobrBizjournals.com/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/fitch-affirms-waste-managements-idr/story.aspx%3Fguid%3D%257BA3F951CD-7030-49B5-B4A3-E5A9A6D2F016%257D%26dist%3Dhpprcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGVLl1B9rlsPQIafRNWoFrUxod34QnobrMarketWatch/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.forbes.com/feeds/ap/2008/10/14/ap5551528.htmlcid=1257244952ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNEU08ChtpZtMeag-_9_Yv5jgbc1zwnobrForbes/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257244952hl=ennobrall 313 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://money.cnn.com/news/newsfeeds/articles/djf500/200810141202DOWJONESDJONLINE000458_FORTUNE5.htmcid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGTgv3NSTyHb2ZB-Q4kYRfB3ffEXwReserve bManagement/b Postpones Primary Payout, Stops International b.../b/abrfont size=-1font color=#6f6f6fCNNMoney.comnbsp;-/font nobr2 hours ago/nobr/fontbrfont size=-1NEW YORK -(Dow Jones)- Reserve bManagement/b Co. has postponed a $20 billion distribution from its flagship Primary Fund, and cannot make redemptions from its b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bloomberg.com/apps/news%3Fpid%3D20601087%26sid%3DaPFXXUvIOUK4%26refer%3Dhomecid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNH7U5eZK61fVHdKtPjEcxBZ_KHydwReserve Misses Target for Distributing $20 Billion to Investors/a font size=-1 color=#6f6f6fnobrBloomberg/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://online.wsj.com/article/SB122392748203329713.html%3Fmod%3Dgooglenews_wsjcid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHpuzoMa_egw1A7DCxejdkCTOENbgChina Fund Is Hurt by US Investment/a font size=-1 color=#6f6f6fnobrWall Street Journal/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.businessweek.com/ap/financialnews/D93N8V400.htmcid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNENHA6hoHkdlYZ3iMXtq5Jvla-VDQManager of buck-breaking fund liquidates 15 more/a font size=-1 color=#6f6f6fnobrBusinessWeek/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.reuters.com/article/rbssFinancialServicesAndRealEstateNews/idUSN0932955720081009cid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHErWyHoQx6EjrsfBwenxi40pFSqAnobrReuters/nobr/anbsp;- a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bloomberg.com/apps/news%3Fpid%3D20601087%26sid%3DancX7qXx0kXk%26refer%3Dhomecid=1257736129ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHFwapUaF9lIdj_fkPydHPDwJ3MOgnobrBloomberg/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257736129hl=ennobrall 55 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/north-hawaii-community-hospital-selects/story.aspx%3Fguid%3D%257B00A8826F-D485-403D-96F6-ECE5ACF882D7%257D%26dist%3Dhpprcid=1257496125ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGrNAsELgD70JUJrtqHpCdt046G7QNorth Hawaii Community Hospital Selects Phoenix Health Systems for b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr1 hour ago/nobr/fontbrfont size=-1Phoenix will partner with NHCH, to eliminate the operational risk associated with the transition to new clinical information and financial bmanagement/b b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://canadianpress.google.com/article/ALeqM5gJjCspi__UecFaHrBUnXcCtEmuYgcid=1257673977ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNFrjnPbPis5B9IYokseGNjX73hf8QCGI wins US$25 million financial bmanagement/b services and hosting b.../b/abrfont size=-1font color=#6f6f6fThe Canadian Press,nbsp; Va.nbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1A) says the US Federal Communications Commission has awarded the company a US$25 million contract to provide financial bmanagement/b software and other b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://in.sys-con.com/node/708826cid=1257673977ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNH-iZOM2OiLc0UC3Wyb3HiuhtTGqwCGI Awarded US$25 Million Financial bManagement/b Services and b.../b/a font size=-1 color=#6f6f6fnobrSYS-CON Media/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://triangle.bizjournals.com/triangle/othercities/washington/stories/2008/10/13/daily23.htmlcid=1257673977ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNF9l4w1lSrLOIExqDmfiSUAC8TgCQCGI gets $25M financial bmanagement/b services contract/a font size=-1 color=#6f6f6fnobrTriangle Business Journal/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.washingtontechnology.com/online/1_1/33717-1.htmlcid=1257673977ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGzLia5ZciD2IDQbmqOsPbbhDrqdACGI to upgrade FCC financial systems/a font size=-1 color=#6f6f6fnobrWashington Technology/nobr/font/fontbrfont size=-1 class=pa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.canada.com/montrealgazette/news/business/story.html%3Fid%3D9f114eca-93c6-4eea-a37f-45d728a2f06acid=1257673977ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNHV5yF-QizI1xhp5e8vYt7vR0uWZwnobrThe Gazette (Montreal)/nobr/a/fontbr/font class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257673977hl=ennobrall 21 news articles/nobr/a/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/ementum-wins-23m-prime-contract/story.aspx%3Fguid%3D%257B675262D5-8EED-4045-B3AA-D8D8BBADFC16%257D%26dist%3Dhpprcid=1257716692ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGVxX9IqpAMOvl1dNkuAnp-R3LQXweMentum Wins $23M Prime Contract to Provide Identity bManagement/b b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr3 hours ago/nobr/fontbrfont size=-1This contract expands the company#39;s strategic identity bmanagement/b support for the agency and includes services for program bmanagement/b, b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/odyssey-systems-achieves-iso-90012000/story.aspx%3Fguid%3D%257BBFEA187B-4AD8-4D07-9D74-A15CA01B0CA9%257D%26dist%3Dhpprcid=1257723895ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNE0gEdA1nk8RpuwNc-Z8Dc4FzClcQOdyssey Systems Achieves ISO 9001:2000 Certification for Quality b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr3 hours ago/nobr/fontbrfont size=-1quot;Odyssey Systems#39; ISO 9001:2000 certification is a great achievement, and BSI bManagement/b Systems is proud to have been there every step of the way,quot; said b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/management-commitment-new-business-book/story.aspx%3Fguid%3D%257B7385907A-7CB8-4121-95DC-CC94F403150D%257D%26dist%3Dhpprcid=1257677571ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNF6GjDyeFwmk87zuQB0uckK1EsgmQ#39;bManagement/b by Commitment#39;: New Business Book Hails the Best and b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr5 hours ago/nobr/fontbrfont size=-1SAN MARCOS, Calif., Oct 14, 2008 /PRNewswire via COMTEX/ -- David N. Chalk shares his bmanagement/b secrets gleaned from years of experience in quot;bManagement/b by b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/supply-chain-consultants-co-sponsors-aberdeen/story.aspx%3Fguid%3D%257BC5575132-FFE7-4559-BB39-CDB5F50B6D30%257D%26dist%3Dhpprcid=1257707982ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNFd921o2f1D1FAxBSZRZ2kYyeb86ASupply Chain Consultants Co-Sponsors Aberdeen Study on Demand b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr4 hours ago/nobr/fontbrfont size=-1The study, titled quot;Demand bManagement/b in Process Industries: Strategies for Being Demand Driven in a Globalized Economyquot; is co-sponsored by Supply Chain b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/galleria-address-retailersupplier-collaboration-category/story.aspx%3Fguid%3D%257BC4384B20-0A01-459F-A492-FB6B3ADA3F1C%257D%26dist%3Dhpprcid=1257646800ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNF4NgbMNRmNLsl0a6LIaZVpt9L1wgGalleria to Address Retailer/Supplier Collaboration at Category b.../b/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr7 hours ago/nobr/fontbrfont size=-1b.../b and supplier collaboration at the annual Category bManagement/b Association Conference in Atlanta on Wednesday, October 29, at 11:30 am Eastern Time. b.../b/font/div/font/td/tr/table
table border=0 width= valign=top cellpadding=2 cellspacing=7trtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.itworld.com/software/56074/aspera-introduces-first-license-centric-software-asset-management-tool-us-marketcid=1257726585ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNEOkHt78jhm9UBWpn---bU8maflrgAspera Introduces First License-centric Software Asset bManagement/b b.../b/abrfont size=-1font color=#6f6f6fITworld.com,nbsp;MAnbsp;-/font nobr3 hours ago/nobr/fontbrfont size=-1by Kacey Weinberg, Marketing Manager at Aspera GmbH Aspera GmbH (www.aspera.com), the market pioneer in catalog based software asset bmanagement/b (SAM), b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://advice.cio.com/kweinberg/software_asset_management_how_do_catalog_based_tools_workcid=1257726585ei=Xuj0SJG0AYyQ6wPKzdCcDQusg=AFQjCNGe0co_8ckX4P5IEZdTKbkQ_cqL_QSoftware Asset bManagement/b – How Do Catalog Based Tools Work?/a font size=-1 color=#6f6f6fnobrCIO/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1257726585hl=ennobrall 2 news articles/nobr/a/font/div/font/td/tr/table
management - Google News

A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy

As a leader, you'll inevitably be faced with people wanting... Read More

How to Approach Group Decision Making

GROUP DECISION MAKING -- IDENTIFY THE PROBLEM: Tell specifically what... Read More

How To Decrease Downtime and Increase Productivity

All maintenance activities of the workforce must be documented, this... Read More

The Leadership Imperative: Making Your Leadership Your Life

Nearly all leaders I've encountered are underachievers. They're getting a... Read More

Leadership Skills

Recent studies have shown that industrial supervisors are working at... Read More

Using Outlook to Count Responses

Here's a productivity tip that will save you a lot... Read More

Selecting A Collection Agency

If you run a business, you are sure to have... Read More

Understanding Every Aspect of Your Organization

GET TO KNOW YOUR ORGANIZATION: If you don't understand an... Read More

Check Your Communication Skills

Use this check list to assess your communication skills.Focus* Do... Read More

Poor Employee Performance: How to Deal

KEEP WRITTEN RECORDS: "Document !Document! Document!" Keep a record of... Read More

Get Over Yourself

Let me tell you a secret.Things don't always go the... Read More

Performance Evaluation: How To Create Change

STEPS TOWARDS GIVING A GOOD APPRAISAL INTERVIEW: Give specific feedback.... Read More

The High, High Price of Distrust

A paper manufacturer with over 300 employees once announced that... Read More

Behavioral Extensions and Its Implications at Workplaces

The study of Behavioral extension involves investigating the source of... Read More

Effective Email Communication

Email, when used properly, can generate additional direct sales and... Read More

The Ten Keys to Maximizing Employee Performance

1. Let people know what you expect. If people know... Read More

The Myth of the Management Team

Every business has problems. That is why the average life... Read More

Beyond Management Coaching: When Things Are Getting Out of Control

Leaders and Managers often ask us, 'What do you do... Read More

You Cant Afford the Luxury of Disengaged Employees

In today's business environment with increases in staff reductions and... Read More

Creativity and Innovation Management: The Value Of Due Diligence

Creativity can be defined as problem identification and idea generation... Read More

6 Steps to Effective Communication

Effective leaders are known for being excellent communicators. Here's what... Read More

Can Your Corporate Policy Pass the Monkeys, Bananas, and Water-spray Experiment?

Five monkeys were placed in a cage. A banana was... Read More

Make a Difference - Sweat the Small Stuff First

My background is in retail management - yes, running stores,... Read More

Driving of work trucks

Each time you or one of your work crews cruises... Read More

How To Hire Superstars

Can a person's behavior and values really determine if they... Read More