Top Ten Tips About Communicating with Your Employees Effectively

Communication is the basis of who you are as a manager/leader in business. The rules are simple and the good news is that you can learn them and develop your skills...and it's quite easy! Here's the low-down on great Communication:-

The best communicators...

  • Keep It Simple

    Great Communication is about making what you say very easy to understand. Just realise that important messages get across better without loads of technical jargon or 4 (or more!) syllable words. Less is definitely more.

  • Know Their Audience

    It is important to understand that there are different levels of message for different groups of people. This is not demeaning those different groups - indeed, it honours them that you have taken the time to think of them. Be aware of who you are talking to and pitch the message accordingly.

  • Listen Well

    The best Communication is as much about listening, as what you say. It's the 'two ears/one mouth' thing - keep how you use them in proportion. People love it when you listen to them and you will learn much more about them and their situation. Check out Dale Carnegie's 'How to Win Friends and Influence People' - a fantastic little book that's stood the test of time.

  • Pay Attention

    It is important that when you are in dialogue with someone, be it on the phone, face-to-face or in a group, that you give them your full attention. If you go off-message because of interruption or distraction you will lose them and your credibility.

  • Honour The Audience

    All inputs from others is valuable, very valuable. So ensuring that when folks have taken the time, effort and, yes, courage to speak up, that you treat them with respect and gratitude.

  • Realise Their Responsibility

    Getting the message across is the responsibility of the person giving the message. It is no good saying, 'Well, I meant that...'. You need to sharpen your Communication skills up, if things go wrong and look inside yourself at the possibly mixed messages you are giving and refine them in the future. Learning is good!

  • Follow Up

    By writing up important messages and circulating them, just to confirm. It's a bit of a chore, but it makes sure that things are really clear - especially great for those who are less auditory and more visual.

  • Are Heard

    You speak with authority and in an easy to understand language - and you captivate. People leave you thinking - 'hey, I can go for that' and 'what a nice guy (or gal!)' Great communicators have this innate skill.

  • Build Rapport Easily

    It's like an old friend pops by for a chat. The best communicators truly have a charismatic skill which enables them to settle in very, very easily. Hard to learn, but very noticeable.

  • Check Understanding Frequently

    'What did you take from that message?' or 'Was what I said clear?'. Two simple yet key questions which activate that feedback loop. Never assume that your message is the one that everyone has received - it's worth checking out.

    So there it is - Communication in Ten easy steps. Get these right and it will significantly help your management performance, that of your people and your business overall.

    Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, executives and corporate leaders. He has hundreds of hints, tips and ideas at his website, coaching-businesses-to-success.com. and a regular blog right here

    (Note to editors. Feel free to use this article, wherever you think it might be of value - it would be good if you could include a live link)

    ...helping you, to help your people, to help your business grow...

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    table border=0 width= valign=top cellpadding=2 cellspacing=7trtd width=80 align=center valign=topfont style=font-size:85%;font-family:arial,sans-serifa href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://motoring.asiaone.com/Motoring/News/Story/A1Story20081202-104949.htmlcid=1276691615ei=b-w0SZrRAo3W6gOm2d2KAQusg=AFQjCNEsJFr0euG40fxnr8FyoOKw2JKSCQimg src=http://news.google.com/news?imgefp=xdKBrbn0AgMJimgurl=motoring.asiaone.com/a1media/motoring/12Dec08/others/20081202.135525_toyota-1a.jpg width=80 height=40 alt= border=1brfont size=-2AsiaOne/font/a/font/tdtd valign=top class=jfont style=font-size:85%;font-family:arial,sans-serifbrdiv style=padding-top:0.8em;img alt= height=1 width=1/divdiv class=lha href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.marketwatch.com/news/story/Toyota-management-get-winter-bonus/story.aspx%3Fguid%3D%257B09B534DB-B609-4000-8E4D-DD4BFCC66371%257Dcid=1276691615ei=b-w0SZrRAo3W6gOm2d2KAQusg=AFQjCNECVHWEN2MpX4fEpqhbvokAy4rbigToyota bmanagement/b to get winter bonus cuts/abrfont size=-1font color=#6f6f6fMarketWatchnbsp;-/font nobr6 hours ago/nobr/fontbrfont size=-1The paper said that bmanagement/b at Japan#39;s largest auto maker made the decision in light of the company#39;s worsening earnings performance. b.../b/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.bloomberg.com/apps/news%3Fpid%3D20601101%26sid%3DaDHdXpiEATK8%26refer%3Djapancid=1276691615ei=b-w0SZrRAo3W6gOm2d2KAQusg=AFQjCNFPDCbje_MIsrNP86n4fVTvXUX-wQToyota Cuts Bonus Payments for Managers as Sales Fall (Update3)/a font size=-1 color=#6f6f6fnobrBloomberg/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.iht.com/articles/2008/12/02/business/02toyota.phpcid=1276691615ei=b-w0SZrRAo3W6gOm2d2KAQusg=AFQjCNHx4aM-EJP7LESjvnOfZqUj8_b9OQToyota to cut bmanagement/b bonuses by 10%/a font size=-1 color=#6f6f6fnobrInternational Herald Tribune/nobr/font/fontbrfont size=-1a href=http://www.citywebshopper.net/articles/includes/redirect.php?url=http://www.nytimes.com/2008/12/02/business/worldbusiness/02toyota.html%3Fref%3Dbusinesscid=1276691615ei=b-w0SZrRAo3W6gOm2d2KAQusg=AFQjCNECQTBkov0E3cIEc8fBDlmxE2WlPwToyota Trims bManagement/b Pay/a font size=-1 color=#6f6f6fnobrNew York Times/nobr/font/fontbrfont class=p size=-1a class=p href=http://news.google.com/news?sourceid=navclientie=ISO-8859-1rls=GGLG,GGLG:2005-22,GGLG:enncl=1276691615hl=ennobrall 48 news articles/nobr/a/font/div/font/td/tr/table
    management - Google News

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